LCD buyback FAQs

How should I pack my LCDs?

Please sign or make your own mark on the back of the screen.

Packing your LCDs correctly can easily void the loss. It really does make the difference.

Please use a heavy duty box if possible and ensure you use bubble wrap to both protect LCDs and to ensure the box is not moving.

What is the requirement for a free shipping label?

There is no minimum order to get a FREE Shipping Label (we only deduct shipping if your buyback order is less than $200). Rates are locked in for date items are shipped.

If you would like to arrange for your own shipping, please ship to the address: Unit 7, 655 Mountain Highway, Bayswater, VIC 3153

We can return the shipping cost (Australia Post for a national flat rate of $12.50) if you accept the LCD buyback result and the order is over $200.

Please email us at support@phonepartsbuy.com and we will manually issue you a label.

What payment methods are available for payouts?

Store credit

Do you guys ship back Defective LCDs?

In case of a disagreement, your LCDs are available for 7 days from the date your items are tested. We can dispose of screens but NOT cover for return shipping.

Do you charge screen test fee?

Yes, we do charge $2 per piece for unqualified screens if defective rate is higher than 30%

In order to avoid dispute, please check your screens whether it fit our standard or not before dispatch

Here are some scenarios we would come across and some of screens would be considered as defective/unqualified screens

How we tell the difference of Grade A and Grade B from qualified screens